The Problem Solving Practitioner course is a two-day training focused on key areas that are crucial for enhancing the Navy’s warfighting capabilities and leadership effectiveness. Participants will gain a comprehensive understanding of the Warfighting Advantage mindset, leadership behaviors, Define, Measure, Analyze, Improve, and Control (DMAIC) methodology, and various problem-solving techniques.

The Problem Solving Practitioner course is for personnel who are involved in problem-solving efforts.

No PSP prerequisite was provided in the updated FAQ content. Students should follow the PSP Enrollment Guide and any command-specific guidance before registering.

The PSP course is in-person only. There are no online or virtual options.

The Train the Trainer course is a five-day course that provides students with a deeper understanding of the PSP curriculum as well as the instructional techniques required to teach the PSP course.

The T3 course is for personnel who have already completed the PSP course and have been identified by their command or Fleet, Force, or SYSCOM Improvement Office (FIO) as candidates to become PSP instructors. Personnel registering for the T3 course should have experience participating in problem-solving efforts. T3 graduates will deliver PSP courses within their command, community, or geographical area.

The pre-requisites for the T3 course are:

• Completion of PSP.
• Participation in problem-solving efforts.

Once you’ve taken and passed the T3 course, you must co-facilitate or “teach-back” a PSP course alongside a certified PSP instructor. This teach-back must either be recorded or witnessed by a member of the OWA Education Division so the candidate’s performance can be reviewed. If the candidate’s performance is satisfactory, OWA Education Division personnel will certify that candidate as a PSP Instructor who can lead their own PSP courses.

Please submit a formal request via the OWA website.

Yes. Please see the PSP and T3 Enrollment Guides on the OWA Master Training Calendar Page.

Yes, this is normal. Click “Continue.” No further action is required.

You can see the location and dates of the course offering by clicking “Details” under the “Time and Location” column.

Please reach out to the course instructor or quota manager directly with questions about seat availability.

You can find the course instructor or quota manager on our course manager calendar under the “Section and Location” column. You can also see who this is in Navy eLearning, but you will not be able to see it until after you have been approved.

Once approved, the course will show up in the “My Training” section of the “My Learning” tab in Navy eLearning. Clicking on the course title will display all the course information, including the course instructor.

The manager is not a manager within your organization. It is a role in Navy eLearning with permissions to approve or deny training requests. OWA course managers and some course instructors have this type of Navy eLearning permission and will approve or deny your request.

No. Navy eLearning does not send an automatic email confirmation for enrollment. Once you have found the course section you want to register for and click “Enroll,” you will see “Processing Request” under the “Course Status” column. No further action on your part is required.

If you are wondering about your enrollment status, check the “Course Status” column. Please allow five business days for your request to be approved or denied.

Navy eLearning is the only Navy Learning Management System that can support easy access for civilians, contractors, and military personnel.

Please reach out to the OWA Education Division at OWAEducation@us.navy.mil.